"Wonderful staff!"

About: Princess of Wales Hospital

After my daughter(3yrs) trapping her finger in the car door, I was advised by our surgery to take her to minor injuries unit. The staff were amazing, all were very interactive with my daughter, as well as letting me know what was happening. Our X-ray lady was so friendly and good with her, making aeroplane noises and actions really put her at ease! Then another member of staff came to strap her up and even though my daughter was getting tired and a little upset about anyone else touching her hand, the member of staff was fantastic at talking to her and soon the bandage was on. She even gave my daughter a pink teddy bear for her too keep as she'd 'been so brave!' Thank you all so much

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Princess of Wales Hospital

With regard to your very kind comments about Princess of Wales Minor Injuries Unit, may I thank you for your kind words, we as a Trust take all comments received about our services, seriously, and it is very pleasing when positive comments are received. I will pass your posting onto Team Lead in the department, who will undoubtedly share them with the team. Mike Passfield Head of Clinical Services (Unplanned Care)

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful