"The staff were excellent and very ..."

About: Robert Jones & Agnes Hunt Orthopaedic Hospital

(as the patient),

What I liked

The staff were excellent and very communicative.

I was a day patient for surgery and treated superbly.

There were four patients all being treated that afternoon yet I was treated as an individual and at all times monitored and my needs checked.

I underwent the same surgery approx. 15 years ago at this unit and the way I was treated by staff hasn't changed, they are still caring and excellent providers.

All are a credit to their profession.

As for Mr Rees, I cannot speak highly enough of him. He is a true professional with compassion and a fantastic way with staff and patients.

My thanks also to the anaethatist -sorry I cannot

t recall your name.

The wonderful atmosphere on the unit I think is a reflection of how well all the staff work together and obviously enjoy their work.

Thank you all.

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Response from Robert Jones & Agnes Hunt Orthopaedic Hospital

We aim to provide high quality services for all our patients and the Trust is pleased to hear that your experience was so positive.

We will pass on your comments to the relevant department.

In 2007, the Trust was named the best hospital in the country by its patients in the national Healthcare Commission Inpatient Survey. This is an achievement we are very proud of and work to retain.