I had a pre-booked appointment (made approx 4 weeks ago) for a gastroscopy. Yesterday someone telephoned and left a message on my home answering machine at approx 4. 45pm, whilst I was at work, to advise that the appointment had been postponed. This is extremely frustrating as I have had to stop taking medication for 2 weeks prior to the appointment, arranged time off work, arranged for someone to cover me at work and also had to have a relative take time off to take me to and from the appointment. As a result of having stopped medication, I have experience extreme discomfort for 2 weeks unnecessarily. Trying to get through to someone within the department for an explanation is a nightmare and, having left a message this morning for someone to call me back (having tried for over an hour to get through), I'm still waiting.
"Appointment cancelled at short notice"
About: University Hospital Wishaw / Gastroenterology University Hospital Wishaw Gastroenterology ML2 0DP
Posted by Jaja (as ),
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See more responses from Ruth Thompson
Update posted by Jaja (the patient) 9 years ago