"keyhole surgery"

About: Royal Lancaster Infirmary

I was admitted for gallbladder removal on 25 June, I wish to express my gratitude and thanks for the care I received from the staff on the admissions ward, to the surgeon and the surgical team, and finally the day care unit. I was looked after in a caring and professional manner throughout my stay. There appeared to be staff resource issues on the day care unit, but this this did not detract from the care I received, but I felt at times the staff were pushed to the limit in order to give the high quality of nursing care they so desire. My overall experience was a positive one and I have on my return home praised the staff to my friends and family, especially in light of the press release that is currently circulating.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Royal Lancaster Infirmary

Many thanks for taking the time and effort to post a comment about our services. We will pass on your comments to the relevant staff members in our Surgerical department. We wish you all the best with your recovery!

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful