"The switchboard centre"

About: Whipps Cross University Hospital Whipps Cross University Hospital London E11 1NR

Posted via nhs.uk 9 years ago

I called on 30-06-14 at 9.13 was put through to the switch board and asked a question about the opening times of the ultrasound department the woman was very abrupt and rude did not allow time for a follow up question before hanging up without even saying bye or your welcome. Need work on their customer service and common courtesy.

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Whipps Cross University Hospital

Submitted on 02/07/2014 at 11:12

Published on nhs.uk on 03/07/2014 at 04:00

Dear Chanel Thank you for taking the time to give us your feedback. We are sorry to hear of your experince whilst contacting our switchboard. Please contact our PALS team on 020 3594 2040 or by email pals@bartshealth.nhs.uk so that we can look into this further. Kind regards Barts Health NHS Trust

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The switchboard centre

"The switchboard centre"

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