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A shameful service in my opinion

Posted By PJCH

"A shameful service in my opinion"

About: Pembury Hospital The Maidstone Hospital / Trauma and orthopaedics

(as a relative),

Further to my previous story https://www.patientopinion.org.uk/opinions/165041, we have finally received a letter this morning for the MRI. The appointment is in 3 weeks time. This will be 4 weeks from the time I called to escalate the issue with the Consultant and 5 weeks from when we actually saw him. The pain continues. The disability continues. The drug usage continues. In my opinion this is a shameful service.

As this is still ongoing I may share another story.

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Responses

Response from The Maidstone Hospital 8 years ago
The Maidstone Hospital

Submitted on 15/05/2015 at 12:25
Published on nhs.uk on 16/05/2015 at 01:00

Thank you for taking the time to leave feedback on the service you received from the Trust last year. We were sorry to learn of your frustration in relation to the wait for an MRI scan. Please be assured that we offer imaging appointments in order of clinical priority, but we do appreciate that for a patient in pain, any length of wait can feel too long. Should you require any assistance with our hospital services in the future, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 01622 224960 or email mtw-tr.palsoffice@nhs.net. Kind regards, The PALS Team.

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