"Accident & Emergency"

My husband was admitted last night due to groin pain and as it was his first time at A&E we were taken in quickly from reception. The doctor and his team consulted & diagnosed the issue however I did think the waiting time was excessive we came in at 11.45pm & left at 2.30am. My husband had to use the toilet & said it was in a poor state. Overall the doctor & his team were friendly & treated my husband well so thank you. I have had to come back this morning to the hospital pharmacy and get a prescription & it is dirty. I had to ring the bell twice to get someones attention even though there are lots of voices in the background. Iv come in 30mins after opening time & the till wasnt switched on & the chap who took away my prescription said he still had to get changed! Another customer has come in rang the bell & is still waiting....