"fantastic. credit to the NHS"

My husband and I visited Swanage hospital yesterday for an appointment for a proceedure at which I was very nervous of having. I needn't have worried. The staff from the moment we arrived were fantastic. They made me relax and explained everything that was going to happen. I was nervous of having a canular inserted especially as my vein seemed to have disappeared. I was comforted by 3 yes 3 amazing friendly nurses/sisters while yhis was done. While I was having the procedure the staff looked after my husband offering tea, coffee and biscuits at regular intervals. I can not say enough good things about this lovely hospital and its amazing staff. Thank you so much.

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Response from Swanage Communtiy Hospital

Many thanks for your kind comments which I will share with the Day Surgery Team – they have had a particularly busy month in June so I’m sure they’ll be pleased with such positive feedback. We are very keen to share all feedback we receive across the Trust and would like to hear more about your experience. If you are happy to share this with us please get in touch with the Patient Experience Team on 01202 277029/277027. Katie Childerhouse, Patient Experience and Customer Services Manager

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