"i was left waiting for an operation ..."

About: Derriford Hospital

(as the patient),

What could be improved

i was left waiting for an operation to my wrist from 7.30am to 5pm in an empty unit freezing cold on a chair using my coat drapped over for warmth, not very impressed at being starved, tired, and very thirsty to the point i was crying with a headache.

Anything else?

the hospital really needs to organise itself better as this isnt the only time ive had a bad experience

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