"Thank you all very very much"

About: Good Hope Hospital / Urology

(as the patient),

I had a nefrostomy - kidney drain replacement yesterday

I was anxious - tough journey

The ward team were superb - 10/10

They were caring - professional - respectful and very good as a team working together



But serious when required

My wife and I would like to thank the doctor and her team in theatre - they were so good

Thank you all very very much

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Response from Ann-Marie Riley, Head Nurse, Good Hope Hospital, Heart Of England NHS Foundation Trust

picture of Ann-Marie Riley

Dear johnny60stillalive

Thank you for taking the time to post your feedback.

It can be very stressful coming to hospital for a procedure and I was pleased to hear you had such a good experience here at Good Hope Hosptial.

I have looked at the operating lists from yesterday and I believe you were on our Day Case Unit so I will make sure the team receive a copy of your feedback.

Kind regards and many thanks again,

Ann Marie

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Update posted by johnny60stillalive (the patient)

Thank you Ann-Marie.

To get a response - to know that comments are read

Great site - easy to use

Yes - day case unit - wonderful team standards and total commitment

Response from Good Hope Hospital

Dear Sir, Thank you for taking the time to post your comments regarding your recent nephrostomy surgery at Good Hope Hospital. It is lovely to receive such positive feedback from our patients. Once again thank you for your posting and we wish you well with your recovery. Best wishes Patient Services Team

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