"50/50"

I have been coming to Frimley park all my life and have always rated it very highly! But yesterday I had to bring my 4 yr old son in as he had fallen and hurt his arm, it turns out it is broken. Now the dr that we saw in a&e was fantastic - brilliant with my little boy and really good at their job. But when we had to go for an x ray, my little boy got really scared and was sobbing and I had to drag him in the room, but the radiographer did nothing really to help and was next to useless!! I did manage to get my son to have the x ray but the staff were not at all child friendly in the x ray room!! When it came to a nurse putting the cast on my sons arm, again he was quite agitated and afraid and the nurse was downright rude! From what this nurse said to another nurse I think they were having a "bad day" but the nurse has a duty of care and was in no way caring towards my son. I even told the nurse that he was scared & even then the nurse didn't try to calm him down or explain to him what was about to happen!! I was furious to say the least! My son is a very outgoing, chatty little boy and when he was speaking to the nurse it was like the nurse couldn't be bothered to answer him. Disappointed doesn't even cover it!! Like I said at the beginning, I have been coming to Frimley park all my life, I have had my two children there and have been admitted myself on several occasions and I rave to people about what a brilliant hospital it is and reccomend it but this was the WORST experience I have ever had there! I only hope that if we have to go again in the future that we have a better experience and that it re stores my faith in Frimley park.