"Fantastic Service!"

I popped into Malvern hospital this afternoon after spraining my ankle at the weekend. I was worried that I had broken something as it had swollen up and turned a funny colour and just wanted reassurance. All the staff were SO helpful - I only waited about 2 minutes before I was seen by a very helpful male triage nurse, then rushed straight to X-ray then given my results by a really sympathetic nurse within another 5 minutes... I even got to see the X-rays! Luckily nothing was broken and I was in and out in 30mins tops - a fantastic service, thank you very much!

Story from NHS Choices

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Response from Queen Elizabeth Hospital

Thank you for taking the time to contact us and sharing your positive experience. Worcestershire Health and Care NHS Trust welcomes feedback about our services and we are delighted to hear of your positive experience following your contact with Malvern Community Hospital, Minor Injuries Unit. Thank you once again for sharing this with us.

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