"Excellent Hospital"

About: North Tyneside General Hospital

i would just like to write this review to thank rakelane hospital as without your caring staff i would not be here today , i was admited to your hospital in august 2012 with suspected apendictis i was severly unwell and after going through a and e and then onto a surgery ward i felt throught this transition i was well looked after the full time , when my condition started to deteriate i was moved to your intensive care unit where i was diagnosed with septicemia , may i point out one of the male anethnatists within itu is a real credit to the hospital even staying behind to help after he finished his shift , i cant thank your staff enough for what you's have done for me as if it wasnt for you's i would not of celebrated my21st this year ! thank you so much

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Response from North Tyneside General Hospital

Dear Ashleigh, Thank you so much for this. It means a great deal to us to know that you've taken the time to get in touch after a milestone birthday to pay tribute to the the staff who you believe saved your life in 2012. The trust has recently launched a really big safety programme across the organisation that will help all staff recognise infection early and in doing so spot sepsis too. Stories like yours play a very important part in reminding us just how important this work is. Thank you. I will share it widely. I hope you had a fantastic 21st celebration and thanks again for your generous praise for the quality of care received at North Tyneside. Best wishes, Annie

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