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Care Opinion

Findlay House respite

Posted By Country

"Findlay House respite"

About: Findlay House

(as a carer),

Just to say I cannot thank the staff enough for their care at Findlay House of my mother-in-law. The respite breaks are a wonderful break for us.

This is the first year we have used the breaks, as she has deteriorated so much. They are very good with her and very caring. The facilities are really good.

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Responses

Response from Customer Relations and Feedback Team, NHS Lothian 9 years ago
Customer Relations and Feedback Team
NHS Lothian

Submitted on 20/07/2014 at 16:33
Published on Care Opinion on 21/07/2014 at 08:48

Dear Country

Firstly I would like to apologise for the delay in responding. Thank you so much for your feedback which is vital and I am so glad to hear of your good experience during difficult times. Patient experience is vital to us and I will pass on your kind words to the staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Country (a carer)

As you say patient experience stories need to be told whether good or bad, but I felt that I had to compliment Findlay House, edinburgh or there treatment of my mother in law, which we greatly appreciated and gives us the much needed break that we need, knowing that she is being looked after well makes it that bit easier.

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