"Lack of understanding for dementia sufferer"

Our mother has dementia. She has been diagnosed with advanced alzheimer's, and was admitted to hospital via ambulance recently. When she got there she was admitted to a medical ward which was totally wrong she needed psychological care.

After spending a horrific 10 hours in A+E and another 25 hours in a chair in a television room and was given a sedative there and the family were told to sit with her, as it appears she was too much for them to handle. She had been allocated a bed nobody told us we were just left to sit with her in this television room. After which we had to leave for the evening. The next day following the tests they had done, came back normal and was promptly sent home being told there was nothing wrong with her because all tests had come back negative I. e blood/water.

We knew she did not have a medical problem it’s her mind that is the problem, all these facts were known before she got to the hospital so why was she sent to the wrong department (to be ridiculed and taken the mickey out of by members of your staff?)

Apart from the fact that her son was phoned to say they could not cope with her so could he come and try to calm her down, the reason we wanted to get her to hospital was so you could calm her down. We were told she would be sectioned because she is a danger to herself and others she is so aggressive, and then the next minute we get a phone call to say she's coming home.

So much for the care that's given to people with this horrible condition. I read that people who are admitted into Tameside hospital with dementia wear badges to let people know they should be treated with respect and dignity. And we are still having problems with her not knowing who to turn to for help, there are plenty of people saying they help but this lady is really ill and needs proper care not just being passed from pillar to post. This is a cry in the dark can we get this lady some HELP. But I won't hold my breath as up to now it seems to me, you are hopeless.