"Excellent care in Coltishall ward."

I was admitted to A and E having contracted pneumonia for the second time in two months. Later I was transferred to Coltishall ward.

I was extremely impressed by the care patients receive on this ward. The nurses are very caring and patient and treat everybody with respect and compassion.

One doctor was very concerned about one patient trying to talk to her son in The USA and was considering setting up Skype.

Meals are excellent always hot and with plenty of variety. Both those who serve the meals and ward staff take a lot of trouble to make sure frail patients are helped to choose and eat suitable meals.

Staff at all levels worked as a team for the benefit of the patients. Personally I could not have wished for better treatment.