This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Shoulder surgery ward D5."

About: Queen Alexandra Hospital

I have recently undergone shoulder surgery at QA hospital . Having had several surgical procedures in the past I was not exactly looking forward to it . But I can honestly say this has been probably the best hospital experience I have had . The team working on D5 certainly seemed to do everything possible to make sure all went smoothly . The nursing team are a credit to there profession caring and considerate nothing was every too much trouble . Also a mention to the theatre staff on the day, thank you for keeping me calm and your part in putting me right . And of course the consultant and Doctors involved your care and time were much appreciated . I am now home although still recovering making good progress .So with my thanks and well done QA Orthopaedic - Shoulder team keep up the good work.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marion Brown, Head of Patient Advice & Liaison Service (PALS) & Complaints, Portsmouth Hospitals NHS Trust 9 years ago
Marion Brown
Head of Patient Advice & Liaison Service (PALS) & Complaints,
Portsmouth Hospitals NHS Trust

Finding ways to improve our services from the people who use them.

Submitted on 22/07/2014 at 13:27
Published on Care Opinion at 13:55


Dear Angie

Thank you for taking the time to add your comments to Patient Opinion and I am pleased to hear that you had such such a positive experience at the hospital. Your comments will be shared with the staff who will be delighted to know that their efforts to look after you were appreciated. I hope that you continue to do well in your recovery.

Should you ever wish to raise a concern or give us comment regarding your treatment in the future, good or bad, then please contact our Patient Experience Team by e-mail on PHT.PatExp@porthosp.nhs.uk or telephone 0800 917 6039.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Queen Alexandra Hospital 9 years ago
Queen Alexandra Hospital
Submitted on 18/08/2014 at 10:39
Published on nhs.uk on 20/08/2014 at 04:01


Please accept our apologies for the delay in responding to you. Thank you for taking the time to write in and tell us of such a positive experience. Please be assured that we will of course, pass your kind comments on to the relevant department for their information.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k