About: Southern Health NHS Foundation Trust

I went for a scan on Tuesday 17th June. I was told where to go for the scan by a lovely lady. While in the waiting room I could hear someone coughing. When it was my turn to go in there were no plesentries although they did introduce themselves. I had my scan by the lady radyopgrater who was coughing her heart up the whole time. She could not use her hands to cover her mouth as they were both in use. But she could have worn a mask. This weekend I went away to Devon for a few days but had to return as I have a really bad throat, headache and cough. Please check up to see how many other people have the same thing. In a closed in roon like that I bet everyone of her patients are now in pain with this horrible throat. The young trainee with her was very plesent with a smile. It won't belong before she is off with the same thing. Angela Swift

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Ann Rice, Head of Patient Insight & Professional Leadership, Solent NHS Trust

We have noted your comments and will alert Southern Health Foundation Trust who manage Fleet Community Hospital to the issue you have raised.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Response from Jane Tibble, Complaints and PALS Officer, Complaints and PALS, Southern Health NHS Foundation Trust

Thank you for taking the time to post your feed back and we apologise for the delay in posting a reply. The radiography staff at Fleet Hospital are managed by Frimley Park Hospital NHS Foundation Trust and your comments have been forwarded to their PALS team who can be contacted on 01276 526530 or by e-mail palsusers@fph-tr.nhs.uk.

Kind regards

Complaints and PALS

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful