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Very bad service, horrible staff!

Story from nhs.uk

"Very bad service, horrible staff!"

About: St Thomas' Hospital (London)

Antenatal Day Unit is very inefficient. In all of the three cases I had to attend this unit with excessive pain, I had to wait between 4-5 hours to be seen by a nurse. Result : Nothing Because they are so busy, they don't even do specific tests or scans you should normally get when you are pregnant. Very very disappointing! I am on my last stage of pregnancy and really hoping that I can change my hospital before the labour as I do not trust this hospital at all at the moment!

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Responses

Response from St Thomas' Hospital 9 years ago
St Thomas' Hospital

Submitted on 04/07/2014 at 12:18
Published on nhs.uk on 05/07/2014 at 04:00

I was concerned to learn of your experiences in the Antenatal Day Unit. The Service Manager and the midwives who work in the Unit would be grateful for the opportunity to learn more about what has gone wrong so that they can put things right as soon as possible. If you do not have the contact details for a member of staff at the Unit then I hope you will contact PALS on 020 7188 8801, 020 7188 8803 or by email at pals@gstt.nhs.uk.

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