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"Hand surgery"

About: Queen Victoria Hospital (East Grinstead) / General surgery

(as the patient),

On Sunday 8 June I suffered a deeply lacerated middle finger due to it being caught between the trailing edge of an open classic car door and the garage frame as I attempted to push the car out.

I was taken to The Royal Surrey where the Casualty Sister assessed the injury and called for a Consultant hand specialist who as fortunately on duty. Excellent treatment where X rays where taken and sent to The Queen Victoria and an appointment arranged for the next day.

On Monday I was seen by Bart at Queen Victoria, who was brilliant and had a theatre been available he would have had arranged for the necessary micro

surgery to be done that afternoon.. However understandably this was not possible so after the wound being dressed by Jane I returned home then back the following day.

The staff were outstanding. Sharon ‘took me under her wing’ as we went through the paper work before being seen by the surgeon Sam - MrH. Belcher. In the ‘block room’ I saw Suzanne (Dr Krone, the anaesthetist) who was lovely as indeed were all of the staff.

When I was wheeled into the theatre I could not believed the state of the art equipment that I was to benefit from. As I said to a colleague, ‘It was

like being wheeled into the bridge of the starship Enterprise’!

The care and attention I received in theatre was just brilliant and I thank one and all at the hospital unequivocally for the outstanding care and attention I received whilst I was with them. I count myself very fortunate to have been under the care of The Queen Victoria.

The wound is healing beautifully, which is more than can be said for the door of my classic car! !

Many thanks

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Responses

Response from Nicolle Ferguson, Patient Experience Manager, Queen Victoria Hospital NHS Foundation Trust 9 years ago
Nicolle Ferguson
Patient Experience Manager,
Queen Victoria Hospital NHS Foundation Trust
Submitted on 20/06/2014 at 15:06
Published on Care Opinion at 16:53


picture of Nicolle Ferguson

Dear E Type

We are delighted to receive your feedback following your recent visit to Queen Victoria Hospital. Thank you for taking the time to share your kind appreciation for the care that you received from the staff and for remarking on the standard of our new theatre complex.

Please be assured that you kind words will be passed on to the members of the staff who were involved with your care.

We wish you all the very best with your continued recovery and hope that you will be able to get your car fixed!

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