"No contact"

About: Southlands Hospital

I saw a doctor at the Pain Management Clinic on 16/4/2014, we discussed me getting pain killing injections again, I had them under a different before she left. He told me he would contact me with an appointment, he has not. I wrote to him 3 weeks ago to ask if he could urgently give me the treatment to help me with the extreme pain i am in at this time. He has not replied. I telephoned his secretary today, I live in hope she will return my call. Very unsatisfactory treatment of existing patients. When I was under the treatment of the original doctor, an appointment for treatment was given the same day I saw her and I had confidence under her care, I am certainly not have this with this doctor.

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Response from Southlands Hospital

Thank you for taking the time to leave us your feedback, we are sorry to hear of your recent experience of our Pain Management services. The NHS Choices website is anonymous, and your details are not shared directly with the Trust. We would like the opportunity to discuss the issues that you have highlighted and would encourage you to contact the Trust directly. You can do this by visiting our website www.westernsussexhospitals.nhs.uk/contacts/pals/, calling our PALS department on 01903 285032 Or emailing us at PALSWorthing@wsht.nhs.uk

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