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"Flexible sigmoidoscopy"

About: Norfolk & Norwich University Hospital / Gastroenterology

(as the patient),

I attended the Gastroenterology Unit for a flexible sigmoidoscopy a few months ago. I was seen on a Saturday morning and was seen on time and talked through everything by a lovely nurse. I was very nervous and scared before the procedure but was met with a lovely male nurse who held my hand throughout the procedure and comforted me when I started to cry. The gentleman who carried out the procedure was also lovely and chatted to me throughout to try and make me comfortable. After the procedure a lady sat with me and gave me tea and biscuits and was very friendly and warm.

I just wanted to say thank you very much to everyone who was involved in my care.

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Responses

Response from Janice Bradfield, Senior Communications and Membership Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 9 years ago
Janice Bradfield
Senior Communications and Membership Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 23/06/2014 at 15:55
Published on Care Opinion on 24/06/2014 at 10:14


We are pleased to know that your procedure went well and that the staff looked after you when you were anxious. Your feedback will be passed to the Matron for gastroenterology.

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Response from Norfolk & Norwich University Hospital 9 years ago
Norfolk & Norwich University Hospital
Submitted on 08/04/2015 at 10:43
Published on nhs.uk on 09/04/2015 at 01:01


We are pleased that our staff were able to comfort you during your procedure. Thank you for taking the time to give us your comments.

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