"Replacement knee surgery"

About: Musgrove Park Hospital

On the 28th May I underwent a knee replacement at Musgrove. My treatment at all times was excellent, and the nursing staff were very kind and caring. I was very concerned about the anesthetic, due to a previous experience. I aired my concerns to the anaesthetist, who spent a considerable amount of his time reassuring me. He promised me that my concerns would be addressed, and I would not feel the pain that I had experienced before. He was true to his word, and my fear of spinal injections, has been completely removed, and I would be happy to undergo the treatment again. He came back to se me the next day and confirmed my trust in all that he had said. The consultant carried out my knee replacement with his usual confidence and skill, and I am really pleased with the results. The nursing staff were kind and caring, and dealt with my every concern, with this treatment came the new wards, with all the new wonderful facilities. I could not have asked for more. Three weeks after the operation I am able to walk unaided. Finally I would like to thank the after care staff, who visited me at home the day after I left the hospital, and came to my home and changed my dressings. Thank you Musgrove Park, for the best treatment that anyone could ever wish for.

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Response from Musgrove Park Hospital

Thank you very much indeed for taking the time to write to give praise to the staff who cared for you at Musgrove Park Hospital. It is always a pleasure to receive commendations such as yours and I thank you for your kind comments which I will pass on to the staff in the orthopaedic department; positive feedback is much appreciated. I hope this finds you continuing to make a good recovery. Lucille Hoose PALS & Complaints Lead

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