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can't complain

Story from nhs.uk

"can't complain"

About: Tameside General Hospital

I was referred to the hospital to the dermatology clinic to have some mole checked we only had a delay of around 10 mins to be seen by the registrar dermatologist she checked the moles and decided that they are fine and without even needing to be asked she got the consultant in for a second opinion. I was treated with dignity throughout and the staff were very nice. An lovely old lady who volunteered at the cafe who served us even did us meal deal on the till to make my mums tea free with breakfast. We were seen quickly and the hospital was very clean throughout, the staff truly are a credit.

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Responses

Response from Lindsay Stewart, Deputy Director of Nursing, Tameside and Glossop Integrated Care NHS Foundation Trust 9 years ago
Lindsay Stewart
Deputy Director of Nursing,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 27/06/2014 at 09:23
Published on Care Opinion at 11:14

It’s great to receive such good feedback. Thank you for sharing this with us.

Please be assured we will pass information onto the team concerned.

Kind regards

John Goodenough

Director of Nursing

’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk”

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