"Shocked at waiting time for surgery"

About: Charles Clifford Dental Hospital

Is there not an 18 week maximum wait from referral to treatment. Why do calls go through to a call centre? When you approved for surgery how long do you have to wait? I am still waiting and in pain!

Story from NHS Choices

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Response from Senior Patient Partnership Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Dear Anonymous Poster

Thank you for taking the time to give us your feedback on your recent experience with Charles Clifford Dental Hospital. I am sorry that on this occasion your care was not of the high standard we would expect at our Trust. We would like to be able to respond in more detail to you about this.

If you would like us to investigate your concerns further please do contact our Patient Services Team on either 0114 271 2400 or pst@sth.nhs.uk and they will take additional details from you.

Thank you again