"generally good experience"

About: Cheltenham General Hospital Cheltenham General Hospital Cheltenham GL53 7AN

Posted via nhs.uk 9 years ago

I accompanied my elderly mother to an appointment. Staff were very friendly and polite and my mother was seen promptly. The only weakness was that nobody explained the outcome to me and my mother remained rather confused about the next steps

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Cheltenham General Hospital

Submitted on 17/06/2014 at 15:58

Published on nhs.uk on 18/06/2014 at 04:00

Hello there, Thank you for taking the time to share this feedback with us. We're sorry to hear that you and your mother were unclear on the next stage of her treatment and care. Would you be happy to get in touch with our patient liaison team so that we can take a few more details? You can contact them on 0800 019 3282 (Free phone) or by emailing pals.gloucestershirehospitals@glos.nhs.uk Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Cheltenham General Hospital

Show your support

Have you experienced something like this, here or elsewhere?

If so, show your support below.

I've experienced this

Or maybe your experience was different?

Opinions
Next Response	j
Previous Response	k

Opinions

Next Response

Previous Response

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

generally good experience

"generally good experience"

Responses

Keyboard Shortcuts