My son went into A & E with a torn ligament in his shoulder (after it being missed at Boston Pilgrim) and was told we would get a call with a follow up appointment. I rang in to arrange this and was put through to a fax machine, when i rang reception back and explained this the woman very rudely put me through (thankfully to the correct number) but without a word, literally cut me off then i heard ringing. Customer service is lost!
"Ok til you try to call the hospital!"
About: Grantham & District Hospital Grantham & District Hospital Grantham NG31 8DG
Posted via nhs.uk
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