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My overnight stay

Story from nhs.uk

"My overnight stay"

About: Friarage Hospital Site

On Monday 9/6/14 i stayed in the Allerton ward after coming into a&e. The staff could not have been any nicer to me, i was scared and in pain and they made me feel relaxed and at home, even knowing me by name. I would highly reccommed them. I don't usually write reviews but it was such an awful time for me and they really did lift my spirits seeming genuinely concerned for my health. They got specialised doctors for my condition to see me and I am finally getting somewhere to getting my health back.

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Responses

Response from Friarage Hospital Site 9 years ago
Friarage Hospital Site

Submitted on 16/06/2014 at 14:59
Published on nhs.uk on 17/06/2014 at 04:00

Good afternoon Thank you for your feedback regarding your admission to the Friarage Hospital, Northallerton on 9 June 2014. It is always pleasing to receive words of thanks and I very much appreciate you taking the time to contact us. I shall certainly forward your kind words to the staff involved who I am sure will be equally pleased to read them. It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk should you wish to pursue this. Many thanks again for your kind words. With best wishes Linda Oliver Patient Experience Co-ordinator.

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