Our mum was transferred to this ward after a week on another ward (which had been a very negative experience). This ward was a total contrast. Staff communicated to us at every visit, mum was visited by pain control nurse and they cared for mum with kindness and compassion. The staff ; in particular the health care assisitants and student nurses, were fabulous, they treated mum as an 'individulal' , asking us about mams needs as she was unable to express them herself. Thank you , to all the staff on this ward, you made us feel so much happier with her care espcially after the appalling comminication on her earlier ward. We felt less anxious leaving her knowing staff would look after her needs. Thanks to all the staff who cared for our mum, your are really appreciated.
"ward 19"
About: South Tyneside District Hospital South Tyneside District Hospital South Shields NE34 0PL
Posted via nhs.uk
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