I am really not happy with the reception I received at the QE today. I've been going to the QE for regular checks for 10 years and during that time I could not fault the doctors or the staff. However, I don't think I saw one hospital member of staff smile or offer a friendly greeting today. I didn't feel welcome, I didn't feel I was treated with dignity, and the staff were very indifferent. It was my feeling that it was a case of in and out and next! What a sharp contrast to the time I was there two years ago! What has happened? I am bitterly diappointed! Jess.
"Appointment at the liver clinic (new building)"
About: Queen Elizabeth Hospital Birmingham Queen Elizabeth Hospital Birmingham Birmingham B15 2WB
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Queen Elizabeth Hospital Birmingham