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unimpressed with lack of contact regarding...

Story from nhs.uk

"unimpressed with lack of contact regarding..."

About: Leicester General Hospital

I left a poor review a couple of months ago and was asked to email or phone with my details so you could look into it further. I have emailed the address you gave me twice now. In well over a month no one has bothered to reply to me. An appalling level ofservice- why ask me to contact you, only to ignore me when I did? Perhaps unsurprising given the awful experience I had on the maternity ward.

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Responses

Response from Leicester General Hospital 9 years ago
Leicester General Hospital

Submitted on 11/06/2014 at 17:59
Published on nhs.uk on 12/06/2014 at 04:00

Dear Reviewer We are very, very sorry to learn of this. Am I am sorry to ask, but could you forward details of your concerns to communications@uhl-tr.nhs.uk, along with the name of the person you have been trying to contact? We will absolutely ensure your feedback is investigated further. Sincerely, Head of Communications

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