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"First class care 6 stars"

About: Gloucestershire Royal Hospital

Had lower back pain for 8 years.......Saw the doctor who cured this nagging and annoying problem with one fell swoop of his trusty scalpel. He tidied up a previous surgery and basically rebuilt my back. I've had spinal fusion, spinal decompression and degenerative discs all sorted, all nicely wrapped up with rods and screws in a steel cage. The aftercare was second to none, mine or any other patients parents would have been hard pressed to have looked after me any better than they did. The team on 3a were fantastic.......Even the student nurses were exemplary. Thank you from the bottom of my heart to each and every member of staff whose path I crossed those four days, I will never forget your professionalism and your kindness. Whenever in life you receive first class service you nearly always go back but in this instance I really do hope never to see you again, of course only in the professional sense. Fingers crossed i've said goodbye to pain, the only downside is that I have to say goodbye to you. Long may you continue to do such an amazing job and often not appreciated as i've witnessed but I will finish off with just one word to sum up my experience......... Outstanding

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Responses

Response from Gloucestershire Royal Hospital 9 years ago
Gloucestershire Royal Hospital
Submitted on 17/06/2014 at 18:09
Published on nhs.uk on 18/06/2014 at 04:00


Hello there, Thank you very much for taking the time to share this feedback with us. It's great to hear you had such a positive experience of our staff and services and that you are so pleased with the outcome of your treatment with us. We will certainly pass your comments on to the orthopaedics department and the team involved in your care. We hope you are now recovering well at home from your operation. Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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