"Dislocated Shoulder treatment from mid Feb 2014"

About: Trafford General Hospital

The Orthopaedic Department at Trafford General Hospital conducted an extensive investigation into the trauma resulting from a foolishly aquired shoulder dislocation. OK you have to wait sometimes but these folk are Busy, Busy and I would wait day and night for the attention of people who are attempting to return things to as near normal as possible for me. The investigation indicated the need for an operation to repair what was diagnosed as 'Massive Rotator Cuff Damage' during which I have nothing but the highest praise for the professionalism, reassurance and competency of the Consultant's Surgical team, the Anaesthetics team, the Recovery team and the staff of Ward 12, all of whom's attitude and attention to detail was exemplary. My thanks to them all for their efforts on my behalf.

Story from NHS Choices

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Response from Central Manchester University Hospitals NHS Foundation Trust

Thank you for your comments posted on the NHS Choices and Patient Opinion websites regarding your care in the Orthopaedics department at Trafford General Hospital and on Ward 12 in particular. It was very kind of you to write and compliment the staff, as it is good to receive positive feedback that reflects their hard work and dedication. We were happy to here tht you found the staff to be reassuring and thorough, and that you felt reassured throughout the course of your treatment. I can assure you that we have passed on your thoughts to all the staff involved. The Patient Experience Team Central Manchester University Hospitals, NHS Foundation Trust