"Excellent dacryops treatment at Eye Hospital - Hull Royal Infirmary"

About: Hull Royal Infirmary / Ophthalmology

(as the patient),

I had been suffering with a dacryops (tear gland cyst) for 9 months.

I know it could have been a lot worse but the ongoing pain, discomfort and embarassment at having a visible cyst in my right eye was extremely unpleasant.

Before, during and after its removal I was completely impressed with the knowledge, skill and patience of the surgical, anaesthetic and nursing team under the direction of Colin Vize.

I just have 3 things to say: thank you, thank you, and...thank you.

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Response from Engagement Section Assistant, NHS Hull

Dear DG,

Thank you very much for your comments about your experiences at the Eye Hospital at Hull Royal Infirmary.

We have forwarded your comments to our colleagues at the hospital and have asked them to pass them on to the staff involved.

NHS Hull is the organisation responsible for deciding how much money is spent on local health services, ensuring those services are of high quality and meet local needs. Therefore, we have informed our commissioning department of your feedback as this helps with their monitoring of the quality aspects of our contract with the trust.

Thank you once again for taking the time to let us know about your experiences.

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