"Telephone response"

About: Scunthorpe General Hospital

Telephoned Scunthorpe Hospital at 1500hrs at 1700hrs decided to cancel the call as the only answer was from a machine informing me I was in a queue, is this the general state that the NHS is in. Surely some control is lacking in the Admin side

Story from NHS Choices

Responses

Response from Scunthorpe General Hospital

Hello, thanks for your feedback. We have had some problems with the phonelines and this is being looked at as a matter of urgency. Please can I offer our apologies for your wait. Kind regards, Sarah Mainprize

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