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my Daughter

Story from nhs.uk

"my Daughter"

About: Barnsley Hospital

My Daughter was admitted to ward 30 with unexplained pain. She was moved to ward 33. Both ward in my opinion were very uncaring and unprofessional. She was scared and we didnt know what was happening. She eventually got movedto ward 14 where her care and compassion was excellent. She is only 18 and very scared of needles. Every nurse Doctor and auxiliary treat her with upmost care and attention. In the past I have not ad much faith in the hospital but this ward as restored that. Thank you again for everything.

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Responses

Response from Barnsley Hospital 9 years ago
Barnsley Hospital

Submitted on 09/06/2014 at 10:34
Published on nhs.uk on 10/06/2014 at 04:00

Dear Sally Thank you for your feedback. We are sorry to hear you and your daughter had poor experiences with Wards 30 and 33, however we are very pleased that you were happy with the care your daughter received on Ward 14. We will pass your comments on to the relevant staff. Best wishes Barnsley Hospital Communications Team

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