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Heard nothing back

Posted By Involvement Nottingham

"Heard nothing back"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient) Patient Opinion

(as a staff member posting for a patient/service user),

I'm a patient on Redwood 1. I have sent things off to Patient Opinion and heard nothing back.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 9 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 05/06/2014 at 11:22
Published on Care Opinion at 11:29

picture of Jane Danforth

Hi, I'm not sure why you have not heard anything your feedback?

You could try contacting Patient Opinion on 0800 122 31 35 to ask if they have received your stories or please contact me if you want to tell me more about the feedback you have left as we want to ensure you are getting your stories on the website

I'm really sorry you have had problems and hope we can help you.

Jane Danforth 0115 9529430

janedanforth@nottshc.nhs.uk

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Response from Steven Daykin, Quality Improvement Facilitator, Corporate Services, Nottinghamshire Healthcare NHS Trust 9 years ago
Steven Daykin
Quality Improvement Facilitator, Corporate Services,
Nottinghamshire Healthcare NHS Trust

Help to assist Teams improve their service for patients and carers

Submitted on 06/06/2014 at 15:50
Published on Care Opinion at 16:19

picture of Steven Daykin

As Jane has stated above I'm not sure as to why your previous issues raised may not have been published, you may contact them or if you wish to make further comments then you may do so and I would be happy to answer them. Please feel free to contact me on 0115 9529410 to discuss further.

All comments are noted and kept in an openly displayed file on redwood 1

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