My husband was vomiting blood, so we went into Russell Hall 4 am on a Thursday morning. They checked him over and gave him drugs to stop bleeding. The waiting time is terrible, as it wasn't packed.
He was told he would be having a camera down inside his stomach, to see what was going on. He hadn't had anything to drink or eat, and luckily his diabetes readings were ok. They then told him the camera would be Monday instead. On Friday afternoon, he asked a nurse about a drink, as he wasn't having camera till Monday. She asked a doctor, who said he could, so I took him to the café and bought him fish and chips and a drink.
Our main problem is there is no communication between patient and doctors and some of the nurses. There were lots of times we asked questions and they said they would find out what happened, but they never got back to us. It was so frustrating not knowing what was going on.
"My husband's care at Russells Hall"
About: Russells Hall Hospital / Accident and emergency Russells Hall Hospital Accident and emergency Dudley DY1 2HQ
Posted by cally262 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from The Dudley Group NHS Foundation Trust