"Pleasant, helpfull staff"

About: Glasgow Royal Infirmary

(as a service user),

I have been to the Glasgow Royal Infirmary on several occasions recently. A huge hospital which can be quite confusing trying to work your way around. I have approached hospital staff for assistance and have always been met with a friendly helpful person, willing to stop and help direct me.

Visiting hospital can be very daunting. This approach gives the public great confidence in the staff who work there. Well done

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Dear Scot14

Thank you for taking the time and trouble to provide your very kind feedback.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

Once again thank you for using the Patient Opinion feedback system, it is greatly appreciated.

Kind Regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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