"Treatment at A&E of my 88 year old mother"

About: Princess Royal University Hospital (Orpington)

Mum was taken by ambulance to A&E today and from what I understand she received the very best of treatment. The staff were great and checked on her and ensured she had something to eat and drink and also arranged transport home for her. I live over a 100 miles away so it was lovely to know she was in good hands. Thank you so much. It is so easy to ignore the elderly and regard them as being a nuisance.

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Response from Princess Royal University Hospital

Thank you for letting us know that your mother has reported receiving a high standard of care during her attendance at the hospital and arranging her safe return home by hospital transport.

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