"Orthopaedic Trauma"

About: Cumberland Infirmary

I was admitted as an emergency to the orthopeadic trauma unit via A & E on 22nd May following a fall onto my left hip whilst out walking the previous day. I was attended to promptly in A & E and given pain relief immediately, within a couple of hours I was admitted to the ward and had surgery the next day. I felt fully involved in my care and my questions and concerns were dealt with quickly. During my stay I felt supported by all staff groups, and as a nurse myself I was aware how busy the clinical staff were, however they spent time with myself and other patients and at no time did I feel anything was 'a bother' to them. Physio and OT were also supportive, I was amazed at how quickly I was mobile again. The only negative comment is the food, as a vegetarian there was little choice (only 1 choice at lunch) and the sandwiches at tea time were completely uninspiring.

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Response from Cumberland Infirmary

Dear Jacquie Thank you for getting in touch to pass on your feedback regarding your recent experience with us at Carlisle Infirmary . I am delighted to hear that you found the care to be so positive, and will ensure that the teams are made aware of your comments. With best wishes for your on going recovery Alison Patient Experience

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