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"lack of communication staff to patient"

About: Warwick Hospital

visitor to patient on mary ward son phoned from america no message passed onn only relative disgusting

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Response from Warwick Hospital 9 years ago
Warwick Hospital
Submitted on 29/05/2014 at 16:11
Published on nhs.uk on 30/05/2014 at 04:00


I am very sorry to hear about this. We understand how important it is for patients to recieve messages from relatives and would like the opportunity to investigate thoroughly. Unfortunately though, we will require further details to help us establish what happened, including the date the phone call was made, therefore please could you email communications@swft.nhs.uk

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