"I visited an optician last Wed ..."

About: Scarborough General Hospital

(as the patient),

What I liked

I visited an optician last Wed and they found I had glaucoma. They rang the hospital and they gave me an appointment for the afternoon of the same day. I was treated with eye drops and an injection and allowed home. Laser surgery was carried out the next afternoon as they'd added me to the list considring the surgery was urgent.

All the staff were friendly, respectful and knowledgeable.

What could be improved

Nothing that I can think of as far as that department is concerned

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Response from Scarborough General Hospital

Thank you for your comments and we apologise for not responding at the time of posting. Please be assured that in future York Teaching Hospital NHS Foundation Trust will respond to all comments in a timely manner.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful