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Care Opinion

First Class

Story from nhs.uk

"First Class"

About: North Devon District Hospital

Took my 12 year old son in at 10.30pm with severely swollen ankle. Seen quickly by caring and knowledgeable team. Assessed, examined, X-rayed, seen by doctor, treated and on crutches within 2 hours. We were all reassured throughout with kindness and good humour. Excellent - thank you NDDH A&E.

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Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 9 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 16/06/2014 at 22:02
Published on Care Opinion on 17/06/2014 at 08:06

Dear Mrs G - thank you for contacting the website with your very positive comments regarding your sons treatment during his recent attendance at the A&E department.

I have shared your comments with the nurse manager, who will in turn share them with the team

Many thanks once again, and I do hope your son is recovering well.

Jayne

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Response from North Devon District Hospital 9 years ago
North Devon District Hospital

Submitted on 28/07/2014 at 22:27
Published on nhs.uk on 30/07/2014 at 04:00

Dear patient, We are pleased to hear that your son received his care and treatment so quickly. The A&E team were really pleased to hear your feedback. Kind regards Katherine

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