This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"A truly exceptional team"

About: York Hospital

I underwent emergency treatment for a deep vein thrombosis in the Vascular Unit on Wednesday 14 May and Thursday 15 May 2014. What should have been a simple 45- minute procedure turned out to be extremely complicated and took more than 4 hours, finishing at almost 9 o'clock at night. I cannot praise the team enough for their dedication, professionalism and skill. Without their expertise, and tenacity, I would be facing six months of further treatment and no doubt some degree of physical disfigurement. Instead, I walked out of hospital two days later pretty much back to normal. The team are pioneering new techniques and I feel truly grateful to have had access to these. But it is not just the medical expertise, and the cutting edge techniques, it is the standard of care that I experienced throughout. I really felt that that the whole team cared about me as a patient, as a human being. Every step was carefully explained and I was involved in decision-making throughout. And I would like to make special mention of the nursing team who helped me through what was a very traumatic procedure. I really cannot praise the work of this team highly enough. They are truly exceptional.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from York Hospital 9 years ago
York Hospital
Submitted on 22/05/2014 at 10:47
Published on nhs.uk on 23/05/2014 at 04:00


Thank you very much for your posting. Your comments have been passed to the teams concerned. We are pleased that your visit to us was very positive; our aim is to provide a high standard of service which reflects the needs of patients.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k