"I was very happy with the service"

About: Harmoni / NHS 111

(as a service user),

I recently had to call the 111 service on two consecutive weekends.

On the first occasion I was having bladder problems, the paramedics who arrived got me to St George’s A&E where antibiotics were prescribed.

The following week I was suffering from water retention and had to call 111 again. On this occasion a doctor came to see me and treated me.

The 111 service on both times was very good, helpful and effective. I was very happy with the service.

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