"Ambulance journey, and 'new' Southmead Hospital, Bristol "
About: South Western Ambulance Service NHS Foundation Trust / Patient transport service (PTS) South Western Ambulance Service NHS Foundation Trust Patient transport service (PTS) Exeter EX2 7HY Southmead Hospital Southmead Hospital Bristol BS10 5NB
Posted by Rosalind (as ),
Recently, an ambulance crew came to pick me up for a scan in Southmead Hospital, in Bristol. They, Heidi and Alan, were very helpful and caring, and took my home volunteer and I to the hospital for an appointment at 9.45. We were in very good time, and they said they would collect us an hour after the appointment. We told this to the receptionist.
I was seen first by a nurse, we then waited a very long time for the doctor and the scan. Everywhere was being run down as the breast clinic was being moved, and Frenchay Hospital had been closed that morning and moving in from 2.00 am that morning. Perhaps unsurprisingly, that meant a very long wait. Before I saw the doctor, the crew arrived and very obligingly waited for me.
I had my scan and the crew took us straight back after the volunteer had found them! So everything was smooth apart from the hospital visit. We were very grateful to the crew.