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Very patient focused and extremely caring

Story from nhs.uk

"Very patient focused and extremely caring"

About: Basingstoke and North Hampshire Hospital

After being taken to A&E whilst on a family trip I suffered a first asthma attack. The nursing staff were very attentive and reassuring during what was a very frightening experience. From the paramedics who took me in through to A&E staff, coronary care staff and E4 staff, I couldn't have asked for better care, even down to the housekeeper who took time to sit with me when I was struggling to breath. I can honestly say I haven't experienced such dedication to patient care as I did during my stay at this hospital. Please pass on huge thanks to all staff across all departments for their care and support.

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Response from Basingstoke and North Hampshire Hospital 9 years ago
Basingstoke and North Hampshire Hospital

Submitted on 21/05/2014 at 15:39
Published on nhs.uk on 22/05/2014 at 04:00

Thank you for comments on NHS Choices. It is always good to get positive feedback from patients on the quality of care and treatment they receive. I will ensure that your kind words are shared with the staff across the departments involved in your care, who I’m sure, will greatly appreciate your encouraging remarks. Mary Edwards Chief Executive Email: mary.edwards@hhft.nhs.uk

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