"very unhappy with the staff in ward 33"

About: Luton & Dunstable Hospital

My wife is 29 week and may be Having a premature baby. We have to remenber to tell the staff for my wife drugs. We call for them and it takes up to 20min and once 4 hours so up setting. I done not feel safe for my wife. I have to drive 30 miles to see her.

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Response from Luton & Dunstable Hospital

We are very concerned to hear that your experience has been an unpleasant one. Please be assured that we will investigate this matter as much as we can from the information given. We would encourage you to contact our Patient Affairs Office directly on 01582 497 002, or email complaints.officer@ldh.nhs.uk if you would like us to address any of your concerns further.

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