"I had a joint replacement(knee)ward9 ..."

About: University Hospital Of Hartlepool

(as the patient),

What I liked

I had a joint replacement(knee)ward9 nervous when i arrived but i have come home so impressed with their organisation-nurses -doctors physios-auxs friendly atmosphere i would recommend this hospital to anyone thank you ward 9.

What could be improved

car parking

Story from NHS Choices

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Response from University Hospital Of Hartlepool

Thank you for your comments Mr Hanratty. The staff on our joint replacement unit work hard to provide a caring and efficient service, and I'm glad this was your experience. I will pass your comments on to the clinical director for orthopaedics and the matron for the area. I'm sorry you felt car parking needs to be improved. If you have a particular concern then please get in touch with our patient advice and liaison service at the University Hospital of Hartlepool on 0800 092 0322.

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